Travel Consultant – Tour Operator specialising in bespoke small group and individual tours in throughout the UK and Ireland
We are seeking a Travel Consultant with Tour Operations experience, who is a builder of rapport with customers and uses their relationship skills to sell. Whilst ideally you will have good UK knowledge, and may have specialised in inbound tourism before, Travel Consultants working to sell overseas holidays presently and keen to do something different are also of great interest to the award winning Travel Company! Salary is circa £27k – £30k pa plus benefits and this role can be office based in Glasgow, hybrid, or fully remote.
Responsibilities
- Be responsible for responding to enquiries and converting them into tailor‑made holidays.
- Listen and respond to the customer’s needs then organise everything from accommodation to activities to travel in order to create a unique holiday experience, working in partnership with local businesses who share our commitment to quality and customer service.
- Use your natural sales skills backed by a strong customer service focus.
- Provide excellent attention to detail in both literacy and numeracy, and be fluent in English.
- Relish the challenge of working in a fast‑paced yet supportive environment as part of a small team of around 20 people.
- Be a skilled communicator and computer literate.
- Have excellent knowledge of the geography of Scotland and, ideally, also England, Wales and Ireland, and be passionate about encouraging visitors from home and overseas to explore beyond the beaten track.
- Believe a holiday in the UK/Ireland can be just as good as one abroad.
- Work full‑time, based on a 37.5 hour working week within our Monday‑to‑Saturday office opening hours.
- Occasional overtime may be necessary at peak times. Once experienced, you will also take turns to cover the 24/7 duty rota for customers on holiday.
Package
Starting salary is up to £30k dependent on experience and there is an additional company bonus, plus you will be facilitated to experience our tours and itineraries. This role can be office based/hybrid in Glasgow but there is potential to consider fully remote dependent on the candidate’s experience.
Experience Required
We are seeking someone with a Travel Consultant background, within a sales‑focused environment for a tour operator. You will have good knowledge of the UK & Ireland, but you don’t have to have specialised in this before. Travel professionals from luxury tour operators that sell international travel will also be considered if you’re keen of a change in direction.
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