Senior Partner Operations Assistant – 12 month Fixed Term Contract

About the Role

In this role you’ll assist with the provision of an efficient, effective and professional HR administrative support service to the team and will perform at a professional level with minimum day to day supervision.

Responsibilities

• Assist with the administration of partner performance and compensation processes, including managing the partner performance system, downloading reports and supporting compensation models (data entry, basic analysis and model maintenance).
• Support day to day team operations such as desk and room bookings and progress tracking.
• Manage tasks related to partner hiring, onboarding and departures.
• Maintain and analyse partner HR records.
• Provide quality and brand reviews for team outputs.
• Manage diaries as required to deliver partner processes and facilitate governance and approvals.
• Lead partner insurance scheme administration and manage partner subscriptions.
• Manage small-scale Partnership Operations team projects in collaboration with managers.
• Ensure quality, efficiency and continuous improvement of workflows and processes.
• Liaise with the shared service centre and provide first review of SSC outputs.
• Support planning, management and facilitation of small events.
• Support audit of processes.

Qualifications

• Previous experience in an administration or operations role.
• Good analytical and numerical ability – able to analyse, evaluate and interpret data.
• Highly organised and disciplined, able to manage high volumes of actions efficiently while maintaining attention to detail.
• Experience managing small projects.
• Ability to identify and evaluate problems, take a proactive approach to solution development, and escalates matters that risk outcomes.
• Discreet with a strong appreciation of confidential work in the Partnership Operations team.
• Good understanding of governance processes, controls and approvals.
• Ability to prioritise tasks and complete processes within agreed timescales.
• Ability to work well under pressure.

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