Detention Custody Officer

Detention Custody Officer (DCO)

Location: Derwentside Immigration Removal Centre, Corbridge Rd, Consett DH8 6QY

Schedule: Full-time, permanent, variety of shift patterns

Salary: £26,250, rising to £27,563 after two years of service

This isn’t just security work. It’s people work.

You’ll support individuals during some of the most difficult moments of their lives — staying calm, showing respect, and making a real difference every day.

Why this role matters

• You create a safe, secure environment
• You treat everyone with dignity and respect
• You support people who may be scared, frustrated or vulnerable
• You rely on communication and empathy — not just authority

What You’ll Actually Do

• Maintain safety and security across the centre
• Build professional, respectful relationships
• De‑escalate challenging situations calmly
• Support people from diverse cultures and backgrounds
• Stay alert, hands‑on, and ready for anything

You’re made for this if you are…

• Calm under pressure
• Able to listen without judgement
• Confident handling difficult situations
• Respectful of every background and culture
• Motivated to help people through tough moments

No experience? No problem. If this sounds like you, you’re made for this.

What Shifts Look Like

• 40 hours per week (average)
• Day + night shifts (6–12 hours)
• Fair, structured rota
• Paid breaks on night shifts

Training and Development

• 7 week fully paid training programme
• Learn conflict resolution, communication, cultural awareness
• Clear pathways into leadership & specialist roles

Benefits

• 224 hours annual leave (incl. bank holidays)
• Pension (matched up to 6%)
• Free on-site parking
• Subsidised meals + 1 free meal per day
• Full uniform provided
• Employee discounts & Blue Light Card

Eligibility and checks

• Must already have the right to work in the UK (no visa sponsorship)
• Typically requires:
  • Indefinite leave to remain
  • 3+ years living in the UK
• Security clearance required:
  • Home Office CTC
  • Enhanced DBS (adult and child barring)
  • 5 years checkable history

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