Senior Specialist, Solutions Engineering

Senior Specialist, Solutions Engineering

This client‑facing role serves as a key technical expert for our enterprise merchants. Responsibilities include pre‑sales support, solution design, technical advising, integration guidance, internal collaboration, and platform expertise.

• Support technical pre‑sales discussions, delivering compelling product demonstrations and platform presentations to prospective enterprise merchants.
• Partner with senior team members to design and document payment solutions tailored to the unique business requirements and technical landscapes of our clients.
• Act as a trusted technical advisor for our enterprise accounts, partnering closely with the Sales team to support new revenue opportunities.
• Guide merchants through the technical integration lifecycle, from initial solution design to a successful go‑live, ensuring a smooth and efficient implementation experience.
• Serve as a voice of the merchant internally, collaborating with Product, Engineering, Financial Partnerships, and Finance teams to help solve technical challenges and provide feedback to the product roadmap.
• Develop deep subject‑matter expertise on the Checkout.com platform and the broader payments ecosystem.

Qualifications

• 2 years of experience in the payments industry.
• Hands‑on experience in a technical, client‑facing role.
• Strong client‑facing and communication skills, with a proven ability to build trust and rapport with technical and non‑technical stakeholders.
• Solid understanding of API‑based integrations, specifically with REST/JSON APIs, and proficiency with related development tools like Postman.
• A natural problem‑solver with strong analytical and debugging skills.
• The ability to distill complex technical concepts and communicate them effectively to a business audience.
• Highly organized and adaptable, with the ability to thrive in a fast‑paced, high‑growth environment and effectively manage shifting priorities.
• A strong technical acumen, ideally supported by a degree in Computer Science, Engineering, or a related field.

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