Personal Assistant

Overview

We’re looking for an exceptional Personal Assistant to support two of our Directors at Affinity Water. This is far more than a traditional PA role—it’s a trusted partnership position where you’ll play a critical role in helping senior leaders operate at their best. If you are highly organised, proactive, and thrive in a fast‑paced environment, this is your opportunity to become a key connector across the business and influence how we deliver for our customers and colleagues.

Responsibilities

• Act as the trusted gateway to two busy Directors, bringing structure, foresight, and efficiency to everyday work.
• Own complex diaries with full autonomy—proactively managing priorities, resolving conflicts, and ensuring time is spent where it matters most.
• Anticipate scheduling pressures and solve challenges before they arise.
• Manage and triage inboxes, ensuring urgent items are escalated and nothing slips through the cracks.
• Prepare Directors for success, providing high‑quality briefings ahead of meetings.
• Coordinate key meetings, including preparing packs, setting agendas, capturing minutes, and tracking actions through to completion.
• Plan and deliver leadership events, including off‑sites and team meetings.
• Act as a key liaison between Directors and senior leadership teams—keeping communication clear, timely, and effective.
• Support business operations by processing expenses, raising purchase orders, and managing invoices.
• Get involved in projects where needed—bringing flexibility and a “can‑do” mindset.

Qualifications

• Proven experience supporting multiple senior leaders or Directors.
• Exceptional organisational skills with the ability to manage multiple priorities at pace.
• A proactive mindset—you anticipate needs and take action.
• Strong communication skills, both written and verbal.
• Confidence using Microsoft Office, particularly Outlook, Teams, Word, and Excel.
• Experience with purchasing systems or Oracle Fusion (full training provided).
• Strong judgment, attention to detail, and a proactive approach.

Benefits

• Salary up to £43,000, dependent on skills and experience.
• Hybrid role—minimum three days working from our Head Office in Hatfield.
• Learning and development opportunities, including mentoring and a range of formal courses and open learning resources.
• Entry into the company annual bonus scheme.
• Annual leave from 26–30 days, rising with length of service, and the option to purchase up to five extra days.
• A “Celebration Day” in addition to public holidays, which employees can use to celebrate a religious festival or other occasion that is important to them.
• A generous double‑match pension scheme that doubles the contributions you make (company contribution capped at 12%).
• Family benefits including enhanced maternity, adoption, paternity, shared parental leave, fertility support leave and up to five full or ten half days of paid carers leave.
• Menopause policy and reasonable adjustment policy to help everyone perform at their best.
• Access to our Wellbeing Centre with support for looking after your physical and mental health.
• Discounts at a range of retail outlets and on dental and medical insurance through our Tap4Perks scheme.
• Up to four Affinity days a year to volunteer in the community.
• Life Assurance.

Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.

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