ICA Technician

Company: Thames Water Utilities Limited
Apply for the ICA Technician
Location: London
Job Description:

Job Title

ICA Technician

Location

Crossness – Abbey Wood, South East London – SE2 9AQ, Field Based

Contract

Permanent, Full-time (38 hours per week)

Salary and Closing Date

Competitive salary up to £47,000 per annum, depending on skills and experience. Closing date: 27/05/2026

About the role

We have an opportunity for an Instrumentation, Control & Automation (ICA) or Control and Instrumentation (C&I) technician to join our team. This mobile role involves working across various Water Treatment Works and borehole sites around the Crossness area. You will work safely, efficiently and with minimal supervision, ensuring statutory obligations are met and asset availability and performance measures align with manufacturer standards. The role also includes operating and optimising processes and on‑site equipment to ensure water quality compliance, safety and operational efficiencies.

Responsibilities

  • Install, commission, maintain and repair water production assets, including level instrumentation, flow meters and turbidity monitors.
  • Work with SCADA systems, PLCs (Programmable Logic Controllers) and process control networks.
  • Interface with and supervise contractors and suppliers as required.
  • Investigate asset failures and implement repairs rapidly to avoid interruptions to the water supply process.
  • Provide specialist technical advice and training support for technical apprentices.

Qualifications

  • HNC level or NVQ level 3 (or equivalent) in instrumentation, control and automation.
  • 18th Edition (BS7671) qualification (preferred).
  • Strong practical understanding of operational plant and control systems.
  • Experience with Wonderware and ClearSCADA is desirable.
  • Knowledge of relay logic and PLCs (Rockwell & Allen-Bradley), including management and programming.
  • Ability to read and fault‑find from circuit diagrams and experience with inverter drives.
  • Experience in calibration and maintenance of front‑line instrumentation.
  • Problem‑solving skills and ability to implement solutions or escalates as necessary.
  • Excellent communication skills to provide technical expertise to internal and external staff and contractors.
  • Resilience and adaptability to work under pressure in a constantly changing environment.
  • Ability to work independently with minimum supervision while meeting design and standards.
  • Knowledge of health and safety issues relevant to the industry.
  • Team player who respects and supports colleagues across different teams.
  • Full UK driving licence.

Benefits

  • Competitive salary up to £47,000 per annum.
  • Defined contribution pension with maximum 12% employer contribution and 2x employee contribution.
  • Annual leave: 24 days per year, increasing to 28 days with length of service (plus bank holidays).
  • Performance‑related pay plan linked to company performance measures.
  • Generous pension scheme through AON.
  • Enhanced maternity leave (26 weeks full pay, 13 weeks half pay).
  • Generous paternity leave (4 weeks paid, optional 2 weeks unpaid).
  • Access to health and wellbeing benefits including annual health MOTs, physiotherapy, counselling, Cycle to Work schemes, shopping vouchers and life assurance.
  • Personal medical assessments once a year.
  • Access to a wider benefits scheme and benefits hub offering various savings and support.

Equipment and Working Pattern

All PPE, tools, a company van and a fuel card are provided. Working pattern is 38 hours per week (Monday‑Friday, 7:30 am‑3:36 pm) with standby and overtime opportunities.

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Posted: June 1st, 2026