Customer Experience Coach — Stock & Store Growth

Dunelm is seeking an Assistant Manager (Customer Experience Coach) for their Basingstoke store. In this role, you will oversee stock processes, drive sales growth, and ensure a superior shopping experience. You will lead a team of approximately 30 colleagues.

The ideal candidate should have management experience in retail, with a focus on customer satisfaction and the ability to achieve business KPIs. This position is critical for maintaining high store standards and guiding the team.

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