Customer Resolution Specialist: Escalations & Refunds

Office Angels is looking for a proactive Complaints Handler / Customer Resolution Specialist in Hassocks. This role requires excellent problem-solving skills and a passion for delivering outstanding customer experiences, managing escalated complaints effectively.

You will work closely with internal teams to ensure customer satisfaction and contribute to a supportive team environment. The position offers a salary range of £28,000 – £30,000 and requires access to a car due to the office location.

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