Commercial Sales Executive
Salary: £29,000 – £35,000 (dependant on experience) plus incentive scheme. Full Time. Permanent contract. Location: Witney, OX28 4BE. Monday to Friday, 9am to 5pm.
Introduction to NFU Mutual
NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.
About the Agency
As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for.
About the role
As a key part of our team, you will be expected to prospect and develop new leads, identify cross-sell opportunities and develop relationships to win new business. You can be confident that our trusted brand will bring you opportunities to convert business. We are looking for a self-motivated, enthusiastic person, who is keen to develop their sales career further. This role will include renewing the book of insurance you built, as nurturing long standing relationships is what we’re all about.
Responsibilities
- New Business Development: Identify, prospect, and convert new business opportunities within the SME commercial sector. Build and maintain a sustainable and profitable client portfolio across the local area.
- Client Engagement: Develop a thorough understanding of each client’s individual business needs and deliver tailored insurance solutions using NFU Mutual’s broad range of general insurance products.
- Cross-Selling & Collaboration: Recognise opportunities to refer clients to other NFU Mutual services, including Financial Services (Protection, Pensions, and Investments), Risk Management Services, and Health & Safety Consultancy.
- Customer Experience: Provide outstanding service at every stage of the customer journey, consistently meeting or exceeding customer expectations.
- Compliance & Quality Standards: Ensure all activity meets NFU Mutual’s regulatory standards and Training & Competence framework, maintaining accurate and compliant records of all customer interactions and advice.
- Teamwork & Agency Contribution: Work collaboratively with colleagues across the agency, contributing to overall performance and an excellent customer experience.
About you
You’ll be a highly motivated self-starter with a positive, proactive approach. Using your face-to-face sales experience, you’ll consistently work towards achieving realistic sales targets and will be committed to your own learning and development with full agency support.
The ideal candidate will have:
- Residence within a commutable distance of the Witney & Oxford Agency
- Experience in insurance or another financially regulated environment
- Proven success and confidence in face-to-face sales, including prospecting commercial new business and building a client pipeline
- Experience working towards and achieving annual sales targets
- Excellent written and verbal communication skills
- Strong negotiation abilities and confidence handling complex conversations
- A minimum of 5 GCSEs (or equivalent) at grades A–C (equivalent), including Maths and English
- Strong IT proficiency
- A full UK driving licence with no more than 6 current points and access to your own vehicle
Our commitment to you
We have developed our initial training programme to suit the current circumstances, and you will be fully supported through this period of learning.
Benefits
- Be part of a well-established and highly respected mutual insurance brand
- Work from a comfortable, modern office with the option for hybrid working
- Competitive annual leave allowance, plus paid bank holidays
- Attractive salary package with a generous performance-based incentive scheme
- Mileage reimbursement at 45p per mile
- Employer contributions to the Nest Pension scheme
- Complimentary fruit and access to additional employee wellbeing benefits
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