JOB TITLE – Membership Consultant
DEPARTMENT – Leisure
CONTRACT TYPE – PartTime
HOURS – 4 out of 7 days including weekends
LOCATION – Newport, NP18 2LX
ID – REQ6353
OVERVIEW
Join the ‘Greatest Story in Hospitality’ by becoming one of our membership Consultants and Hospitality Heroes based at our Celtic Manor Resort – just one of the fantastic opportunities we offer from ‘Manor to Marina’.
OUR IDEAL HERO WILL HAVE
- Experience in a sales or customer-facing role
- Excellent verbal and written communication skills.
- The ability to multitask in a fast-paced environment.
- A polished, professional appearance with a friendly, welcoming attitude.
- IT skills – experience with Microsoft Word & Excel.
IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL
- Promote & sell exclusive membership packages.
- Give prospective members tours of our luxury facilities.
- Engage & build relationships to maintain long‑term customer loyalty.
- Work towards and exceed sales targets.
- Handle administration tasks, including membership paperwork and database updates.
BERECOGNIZED AND REWARDED
- Access to career development training from day one
- Discounts on food & beverage and hotel stays
- Discounted leisure membership
- Free GP virtual appointment service
- 24/7 wellbeing helpline
- NEST pension scheme
- Social Club
- Staff appreciation events
- Monthly and end‑of‑year awards
GROW WITH US
I am equipped, trained, and supported to do THE BEST JOB I CAN
I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
I am THANKED and RECOGNIZED for the work I do, and my VIEWS and IDEAS ARE VALUED
I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY
RECRUITMENT INFO
In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.
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