Storyful is seeking a Deskside Support Analyst to provide internal technical support for employees and contractors. The suitable candidate will resolve IT issues both in-person and remotely, maintain hardware, and assist end-users with software applications.
A Bachelor’s degree in computer sciences is preferred, along with at least two years of experience in a corporate IT environment. This role involves hands-on support for both MAC and Windows environments while emphasizing a strong customer service orientation.
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