Responsibilities
As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. You will also assist the team with general store‑related tasks, including stock management, cleaning and replenishment.
Qualifications
We are looking for people with excellent communication skills, who can demonstrate confidence and the ability to approach any task with a positive, can‑do attitude. With high personal grooming standards, you should have a passion for luxury and champion our brand values. You must be able to work well in a team, have the drive and motivation to achieve both store and personal KPIs, and have flexibility in your working arrangements to suit business requirements.
Benefits
- An hourly rate of £13.45
- A 50% staff discount on all Molton Brown products
- 22 days holiday plus Bank Holidays
- A day off for your birthday
- A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items
- Access to discounts/cashbacks from high‑street retailers
- Enhanced family leave
- Healthcare plan
- Well‑being support
- Recognition awards
- Season ticket loans / cycle to work scheme
- Company pension scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters
- Learning and development opportunities within our business and across our brands
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