JobTitle:TechnicalFreightSupportSpecialist(Customs&FreightForwardingExperienceRequired) Location: Ashford,Middlesex-Hybrid Type: Full-Time Salary :£35kDOE&NegplusexcellentBenefits&hybridworking Client/RoleOverview OurclientisaleadingproviderofcustomsclearancesoftwareandservicesintheUK,assistingfreightforwarders,customsagents,andlogisticscompaniesstreamlineimportandexportprocessesbyensuringsmoothintegrationwithHMRCsystemsandfacilitatingefficient,complianttradeoperations.
If you want to know about the requirements for this role, read on for all the relevant information.
TheServiceDeskisrecognisedforprovidingindustry-leadingsupportforawellknownFreightSoftwaresystem,amatureclient/serverapplicationinservicesince2011.Havingsuccessfullynavigatedusersthroughextensivefunctionalenhancementsandcriticallegislativeupdates,including CDS and NCTS .
Duetocurrentexpansionthiswillbeanewkeyroleandexcitingtimestojoinandsupportthegrowingproductrangeandassistinbuildingacutting-edge,web-basedfront-endfromthegroundup.
Theperson Weareseekinga TechnicalFreightSupportSpecialist withastrongbackgroundin customsdeclarationsand/orfreightforwarding tojoinourServiceDesk.Thisisauniqueopportunityforsomeonewithindustry-specificknowledgewhoislookingtotransitionintoorgrowwithinthefieldofsoftwareandapplicationsupport.Thispersonmustbeanenthusiastic,self-startingproblemsolverwiththeabilitytolearnnewtechnologiesquickly.Theidealcandidatewillbeacommunicativeteamplayerwithawelcomingandengagingdemeanour.
Requiredexperience Thecandidateshouldhavethefollowingexperience: In-depthknowledgeofUKcustomsdeclarationsand/orfreightforwarding.
ExperienceofcompletingImport&Exportentries Excellentcommunicationskills(bothverbalandwritten)withtheabilitytoworkbothindependentlyandaspartofteam.
Haveagreatpersonality;youwillbeexpectedtoworkcloselywiththeteam,continuouslylearn,andactivelyshareknowledgewithothers.
Haveaproblem-solvingmindset,goodproblemanalysisandakeeneyefordetail Abilitytocopeunderpressureandmeetdeadlines Youmustalsobeenthusiasticandbewillingtoacceptnewchallenges.
Excellentcustomerserviceskills/commercialawareness Nicetohaves Candidateswiththefollowingwillhaveanadvantage: KnowledgeofSequoiaSoftware Previousexperienceinacustomerservice/servicedeskrole.
BefamiliarwithWindows,WindowsapplicationsandMicrosoftOfficeproducts.
Wevaluetherightmindsetoverperfectexperienceifyoubringindustryknowledgeandapassionforgreatcustomerservice,wellhelpyoubuildtherest.
WhyJoinUs? Bepartofacollaborativeandsupportiveteam.
ReceivetailoredtraininginServiceDeskmethodologiesandpractices.
Makearealimpactonsystemscriticaltologisticsandtrade.
Morebenefits-25daysholidays(increasingto30)plusbankholidays,companypension,privatehealthcare,employeediscountschemeandgrouplifeassurance. xwzovoh
Hybridworking2daysperweekWFH….