Aftermarket Sales Executive

Location: Ashbourne, DerbyshireCompany: MasterMover LtdReporting to: UK Service Manager

Overview

You will play a vital part in our aftersales experience, engaging with customers to drive contract and warranty sales while supporting their ongoing service needs.

Key Responsibilities

• Initial After-Sales Contact: Act as the first point of contact for new customers post-purchase, introducing support options and building long-term relationships
• Contract & Warranty Upselling: Drive revenue growth by promoting and selling service contracts and extended warranties within pre-agreed guidelines
• Customer Liaison: Be the link between the customer and our service team, ensuring clear communication and issue resolution
• Service Support: Assist with customer queries, service control coordination, and end-user training bookings
• Customer Retention: Support existing customers with their ongoing service needs, contributing to retention and customer satisfaction

Requirements

• Strong commercial awareness with a sales-first mindset
• Proven customer service experience in a fast-paced environment
• Confident communicator with excellent interpersonal skills
• Skilled in identifying upsell opportunities and closing sales
• Organised, proactive, and self-motivated

What We Offer

• Competitive salary with performance bonuses
• Exciting benefits package
• Opportunities for personal development
• A collaborative team culture with a market leading brand
• Autonomy and recognition of success

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales

Industry

• Machinery Manufacturing

Derby, England, United Kingdom

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