Volunteer Mentor – Communities & Education Division
Make a real difference in your community by supporting individuals on probation to rebuild their lives. As a Resettlement Support Volunteer, you’ll offer one‑to‑one guidance to men over 18, helping with literacy, housing, budgeting, employment, and social reintegration.
We’re looking for reliable, empathetic volunteers with strong communication skills, basic IT knowledge, and a nonjudgmental attitude. You’ll be a positive role model, respecting confidentiality, and empowering participants to make informed choices. Volunteers must be 18+ and, if applicable, substance free for six months. We welcome volunteers from all backgrounds, especially those with lived experience of the Criminal Justice System.
Key Responsibilities
- Offer both practical and emotional support tailored to individual needs
- Motivate participants to attend scheduled appointments and comply with licence conditions
- Assist with completing forms and navigating essential paperwork
- Help individuals access resources that support their personal development
- Contribute to public safety by reporting any concerning behaviour
- Participate in regular supervision sessions with the volunteer coordinator
- Submit session feedback within 48 hours; report safeguarding concerns immediately
- Uphold Seetec’s values in all interactions with participants
- Follow lone working procedures to ensure safety
- Promote equality, diversity, and maintain professional boundaries
- Join team meetings and engage in ongoing training opportunities
Skills and Experience
- Strong listening and communication abilities
- Dependability in keeping appointments and commitments
- Initiative to seek out and utilise helpful resources
- Respect for confidentiality and appropriate information sharing
- Understanding of professional boundaries and guidance in volunteer relationships
- Ability to model positive behaviour and attitudes
- Open‑minded, non‑judgmental, and self‑aware approach
- Familiarity with basic IT tools
- Supportiveness toward individuals making their own informed choices
Training & Support
- Full training upon joining
- Safeguarding adults & children education
- Mental health awareness training
Location: South West
Additional Information
Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Applicants will be required to process a Disclosure and Barring Service (DBS) check. Seetec supports the recruitment of ex‑offenders and will not discriminate in any way.
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