Property Adjuster – Surrey
Job Location: Surrey (Leatherhead Area)
Job Type: Permanent
Remuneration: Competitive salary taking into account skills, experience and qualifications
As a Domestic Loss Adjuster, you will manage a caseload of domestic property damage claims across Surrey, from visiting customers at their homes, coordinating visits from contractors, to finally settling each claim. You will be present during sensitive moments, such as a burst pipe flooding a kitchen or a fire in the living room, and then return to your desk at Sedgwick or work from home to compile a comprehensive report. Visits to claimants’ properties are balanced with office and remote work.
This position is ideal for detail‑oriented problem‑solvers who enjoy helping people, crave variety, and want to build a rewarding career.
The skills you will have when you apply:
- UK Driving Licence: It is essential you can travel by car.
- Insurance knowledge: Understanding how a home insurance policy operates and the basic makeup of a domestic property.
- Excellent communication skills: You will speak with and write to policyholders, insurers, contractors, and more, explaining complex details and negotiating fair settlements.
- Problem‑solving abilities: Identify and solve problems efficiently.
- Time management: Plan your own week, manage time, prioritise tasks, meet deadlines, and handle multiple claims simultaneously.
What is helpful, but not vital, in your application:
- Technology: Use of Apple software such as iPads, or other tablets.
The skills that will be developed once working:
- Comprehensive Training: Receive all Sedgwick‑specific training needed to excel.
- Professional Development: Support to work toward the Chartered Institute of Loss Adjusters’ Cert CILA qualification.
What we’ll give you for this role:
Remuneration & more
- Competitive salary taking into account skills, experience and qualifications.
- A Self Invested Personal Pension Scheme (SIPP).
- Join an appropriate incentive (bonus) scheme.
- Fully funded company vehicle or cash in lieu allowance.
- Holiday allowance of 25 days plus bank holidays.
- Flexible working from our office or your home.
Health & support
- Private healthcare plan (including pre‑existing conditions).
- Life assurance.
- Employee assistance programme for employee wellbeing.
- Group Income Protection.
Other benefits
- Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications.
- Discounts on various products and services.
We are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex or sexual orientation.
Sedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
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