Location
Contracted to our Peterborough office with the flexibility for hybrid working.
Salary
£40,000 – £45,000 depending on experience.
Full time
37.5 hours per week.
Benefits
- Flexible working
- Generous annual leave
- Private Medical Insurance, including dental and optical
- Pension Scheme
- Sick Pay
- Death in Service
- Employee Assistance Programme
- Bike Loan Scheme
- Cycle2Work Scheme
- Eyecare
- Discount Portal
Closing date
Tuesday 16 June 2026. We may extend the closing date but please apply as soon as possible.
Telephone interviews
Week commencing 22 June. Face to face interviews will be held in the Peterborough office week commencing 29 June 2026.
No agencies please
We are not accepting agencies.
Responsibilities
The IT operations manager will lead the day‑to‑day delivery of IT services, ensuring a reliable, secure and well‑governed IT environment that enables colleagues to deliver the organisation’s mission. The role will own operational service delivery, supplier and contract performance, infrastructure coordination and operational cyber security controls.
This is both a hands‑on and leadership role, where you will work independently and manage internal and external resources and partners to help support an ambitious long‑term strategy.
Qualifications
The successful candidate will have demonstrable experience of managing IT operations, service delivery and cyber security in a small‑to‑medium organisation. With a strong and practical understanding of Microsoft infrastructures, you will also have experience managing outsourced service desk and technology partners.
Excellent planning, prioritisation and communication skills are required. You must be able to translate technical issues and concepts into clear updates for non‑technical colleagues and senior stakeholders. Strong incident management and problem‑solving skills, including root‑cause analysis, are essential.
Experience you may have
- IT Operations Manager
- IT Service Delivery Manager
- Infrastructure Manager
- IT Manager
- Head of IT Operations
- IT Service Manager
- Technical Operations Manager
- IT Infrastructure Lead
- IT Support Manager
- Cyber Security Manager
- IT Programme Manager
- Service Desk Manager
- Network and Infrastructure Manager
- IT Delivery Manager
- Charity, Charities, Third Sector, Not for Profit, NFP, etc.
Equal opportunity
They are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.
How to apply
If you are interested in the position, please complete the online application form and submit together with your CV.
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