Lettings and Administration Administrator – Viewing Agent

Company: Touchstone Group Ltd
Apply for the Lettings and Administration Administrator – Viewing Agent
Location: City of Edinburgh
Job Description:

At Places for People, we hire people, not numbers. Our focus is on hiring individuals who embody our People Promises and contribute to inclusive, thriving communities.

Role

Lettings and Administration Administrator – Viewing Agent

Contract: Initial 3‑month fixed termReporting to the Lettings and Administration ManagerWorking hours: Tuesday to Thursday, 9:00 am – 5:00 pm – covering Edinburgh and Lothian

Responsibilities

  • Conduct property viewings and meet client and team performance targets
  • Highlight key features of each property and answer applicant queries
  • Provide feedback to the Lettings team following viewings
  • Liaise closely with the Property Management Team to advise on any issues within the properties

Requirements

  • Customer service experience
  • Valid driver’s licence (sites visited are not accessible by public transport)
  • Previous experience in a property management or viewing role is desired but not essential
  • Basic DBS check required (mandatory for the role)

Benefits

  • Competitive salary with annual review
  • Training and development opportunities
  • Additional perks including discounts from a variety of retailers, cinemas, and more

Safeguarding & DBS

Basic DBS checks are required for all staff. We have robust safeguarding policies to protect children, young people, and adults at risk. Employees, volunteers, and contractors must uphold the highest standards of safeguarding and accountability.

Equal Opportunities

We are committed to diversity, inclusion and equality. Disabled, neurodiverse, or former Armed Forces candidates are encouraged to apply. We offer a guaranteed interview to eligible candidates who meet the essential criteria. Reasonable adjustments can be requested to support your application and interview experience.

Contact for Support

If you are a Places for People customer and need support with your application, contact our skills and employment team at skillsemployment@placesforpeople.co.uk.

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Posted: June 1st, 2026