Job Description
JD Sports is a leading omni-channel retailer of sports fashion, outdoors and gyms. We are looking for an Assistant Manager to support the Store Manager in driving results, developing talent and elevating the customer experience.
Role Overview
You will be a key force behind the store’s success. You support the Store Manager, motivate your team and ensure every shift delivers strong results. This role is all about confident leadership, strong commercial awareness and the ability to elevate your team so the store achieves outstanding success together.
Key Responsibilities
- Support the Store Manager with daily store operations to achieve sales targets and core KPIs.
- Lead and guide colleagues on the shop floor, allocating tasks, supporting service delivery, and maintaining JD standards throughout the day.
- Assist with coaching and development, offering real‑time feedback and reinforcing expectations set by the Store Manager.
- Maintain JD’s high presentation and operational standards, including availability, pricing accuracy, tidy displays, and a safe environment.
- Carry out core operational duties such as cash handling support, till checks, delivery processing, stock audits and opening/closing routines, escalating issues appropriately.
Skills & Experience Required
- Previous experience in a retail management or supervisory role.
- Strong leadership skills, capable of guiding, developing and motivating staff.
- Confidence interpreting KPI and sales data to support commercial decision‑making and shift focus.
- Excellent communication and interpersonal skills, supporting colleagues and ensuring professional customer interactions.
- Proven success driving sales performance and contributing to KPI achievement in a retail environment.
Desirable Attributes
- Passion for retail, sport, fashion and the JD brand.
- Professional, proactive leader with a solutions‑driven mindset.
- Resilient, adaptable and able to remain composed under pressure.
- Customer‑centric with a strong focus on delivering the premium JD experience.
What We Offer
We are an equal‑opportunity employer, committed to creating a workplace where every colleague is valued, respected and empowered. We celebrate diversity and strive to ensure all colleagues can thrive and contribute meaningfully.
Benefits:
- Incremental holiday allowance
- Staff discount on qualifying purchases across Group retail stores and online
- Exclusive colleague bike discount scheme
- Discounted gym membership
- Personal development opportunities to learn and develop at work
- Access to apprenticeships and accredited qualifications
Location
0161 Catford, Unit 2A, Catford, Lewisham, United Kingdom
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