Company: Wren Kitchens
Location: Barton upon Humber
Job Description:
About The Role
Are you passionate about delivering exceptional service through efficient administrative support? Join our vibrant Customer Installation Centre at Wren Kitchens in Barton-Upon-Humber, where you’ll play a vital role in supporting our service teams and approved installers to make our customers’ dream kitchens and bedrooms turn into reality.
Key Responsibilities
- Proactively resolve queries and concerns across various contact channels.
- Coordinate customer deliveries with installation appointments and availability.
- Provide exceptional, inspirational experiences that exceed expectations.
- Identify and report on processes impacting customer satisfaction.
- Support our Approved Installers by assisting with customer-related queries.
- Make creative and responsible decisions to resolve issues effectively.
- Create world-class experiences for our customers on every interaction.
What Wren Offers
- Life Assurance after 2 years’ service
- Access to Benenden health and discount platform after 1 year of continuous service
- Personalised progression plan with clear career opportunities
- Individual training budget for personal development
- EE discount
- Staff discount on purchasing a kitchen/bedroom after 1 year of continuous service
- Eye Care Vouchers
- Refer a Friend Scheme
- Free onsite gym
About You
- Confident communicator who enjoys building relationships.
- Reliable individual with excellent computer skills and comfortable navigating multiple systems.
- A genuine desire to develop your customer service expertise.
- Passionate individual who wants to make a real difference to the customer experience.
About The Company
Wren Kitchens is the largest kitchen and bedroom retailer in the UK, with £1billion+ turnover, more than 100 UK showrooms and an exciting expansion into the USA. We don’t just sell kitchens and bedrooms – we manufacture, deliver and install them too. Making dreams come to reality!
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Posted: June 1st, 2026