London IT Support Analyst – Proactive Helpdesk

Oliver Bernard is seeking a Support Analyst to join their Technology Team in central London. The role involves working closely with end users to log, manage, and resolve incidents while proactively monitoring IT issues. Candidates should have experience in Helpdesk or L1 IT Support roles, strong knowledge of Windows and Mac desktops, and familiarity with Microsoft 365. Excellent communication skills and a positive approach are essential. This role offers the opportunity to significantly impact the organization by continuously improving systems and workflows.#J-18808-Ljbffr…