Warehouse and Logistics Operative
Salary and Hours
- Full-Time or Part-Time
- Pro Rata: £13 – £15 per hour plus overtime / bonus
- Full-time working in the office
- Monday – Thursday, 8:00am – 5:00pm and Friday, 8:00am – 4:00pm
Benefits
- Paid training
- Career growth opportunities
- Healthcare insurance after 2 years of continuous work
- Dental insurance after 2 years of continuous work
- Sick pay cover
- Early finish on a Friday
Duties and Responsibilities
- Book daily couriers, generate shipping labels, and ensure all dispatch paperwork is accurate.
- Pick, pack, and dispatch customer orders in a timely manner.
- Receive deliveries, check against purchase orders, and store goods correctly.
- Maintain accurate stock levels within the system, including regular stock counts and reporting shortages / overstock.
- Keep the warehouse / workshop organised, tidy, and compliant with health and safety requirements.
- Assist with returns, repairs, and customer collections, ensuring correct documentation and handling.
- Support workshop activities where required, including builds, hose assemblies, and basic equipment checks / cleaning.
- Telephone support to proactively advise customers on the progress of their shipment.
- Prepare equipment for servicing or dispatch (cleaning, visual inspection, basic prep work).
- Log stock movements into the CRM or accounting system (e.g. Sage) where required.
- Provide operational support to the wider team as needed.
Results Expected
- All customer orders are picked, packed, and dispatched accurately and on time each day.
- Courier bookings and shipping paperwork are completed correctly, ensuring no delays in collections or deliveries.
- Stock records are kept accurate through timely logging, counts, and reporting, reducing shortages and overstock.
- The warehouse / workshop is kept clean, organised, and safe, supporting efficiency and compliance with H&S.
- Returns, repairs, and customer collections are handled smoothly and professionally.
- Workshop and operational staff are supported effectively, freeing up their time to focus on core duties.
Knowledge, Skills and Abilities
- Ability to organise and prioritise daily tasks to ensure all orders are dispatched on time.
- Basic IT skills to use courier booking systems, generate labels, and update stock records.
- Understanding of safe manual handling practices and general health and safety awareness.
- Attention to detail to ensure accuracy in stock control, deliveries, and paperwork.
- Ability to work both independently and as part of a team, supporting colleagues when required.
- Willingness to learn about the company’s products and services to assist with workshop / operational tasks.
- A positive, practical attitude with the flexibility to adapt to varied duties within the role.
Meet These Standards
- Be punctual, reliable, and presentable always.
- Follow company health and safety rules and use safe manual handling practices.
- Complete tasks accurately and with attention to detail, reducing errors and delays.
- Maintain a clean and organised work area, taking pride in the company’s facilities.
- Communicate clearly with colleagues, supporting teamwork and smooth handovers.
Experience Needed
- Practical, hands-on work (e.g. warehouse, workshop, trade, or similar).
- Use of basic IT systems for tasks such as data entry, printing labels, or booking deliveries.
- Working in a team environment and following instructions accurately.
- Maintaining a tidy and organised workspace.
- Handling goods, tools, or equipment safely.
Other Requirements
- Physically able to carry out manual handling tasks (lifting, moving, and packing goods safely).
- Willing to work flexibly, supporting other areas of the business when required.
- Prepared to work occasional overtime during busy periods to ensure orders are dispatched on time.
- Comply with all company health, safety, and environmental procedures.
- Maintain a positive and proactive attitude, even when carrying out repetitive or varied tasks.
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