Shopping Centre Cleaning Supervisor – Lead & Train Team

Company: Mitie Cleaning & Hygiene Services
Apply for the Shopping Centre Cleaning Supervisor – Lead & Train Team
Location: London
Job Description:

Cleaning Supervisor

Contract: Landsec

Type: Full time

Hours: 40 hours per week – working any 5 days out of 7

Pay: £15.04 per hour

Location: Southside Shopping Centre, Wandsworth

We are looking for a Cleaning Supervisor to join our team at Southside Shopping Centre, Wandsworth. This is a hands‑on role suited to someone with previous cleaning experience, strong communication skills, and the ability to lead by example within a fast‑paced retail environment.

Responsibilities

  • Manage and support the cleaning team on shift
  • Ensure all cleaning tasks are completed to a high standard and within agreed SLA requirements
  • Maintain high standards across malls, toilets, back of house areas and external environments
  • Ensure cleaning equipment is clean, safe and used correctly
  • Support with staff training, development and performance management
  • Monitor stock levels, uniforms and cleaning consumables
  • Complete audits, reports and use mobile devices for operational data/tasks
  • Ensure all Health & Safety procedures and company policies are followed
  • Deliver excellent customer service and professionally handle issues or escalations
  • Work closely with the wider site management team to maintain high presentation standards across the shopping centre

Qualifications

  • Previous cleaning experience is essential
  • Previous supervisory or Duty Manager experience preferred
  • Good English communication and customer service skills
  • Ability to lead a team and work independently
  • Reliable, proactive and hardworking attitude
  • Flexible approach to working hours and operational needs
  • Comfortable using mobile devices and completing basic reporting tasksStrong understanding of cleaning standards

Benefits

  • Holiday entitlement and pension contributions
  • Access to MiDeals discounts across hundreds of high street retailers
  • Virtual GP and wellbeing support services
  • Career development and training opportunities
  • Recognition schemes including Mitie Stars rewards
  • A supportive team environment within a busy retail destination

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know.

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Posted: June 1st, 2026