Family Support Worker – Hybrid

Family Support Worker – Hybrid (EN 000632) Armagh, Northern Ireland

Salary: GBP27000 – GBP28000 per annum

Our client, a well-established organisation in NI is seeking to recruit a Family Support Worker (Home Based with travel in Fermanagh and Armagh areas required) to join their dedicated team.

The main aim will be to provide support and information to people affected by illness and their families helping to maintain their independence and live as normal a life as possible, empowering them to access their full entitlements, keeping them informed of developments in the management of the disease and assisting them in connecting and engaging with other people affected by similar illnesses.

Duties and Responsibilities

• Provide support and information to members via home visits, telephone, email and other communications.
• Work to maximise the membership of the organisation by ensuring a good working relationship and effective referral process with relevant statutory bodies.
• Respond to enquiries about the illness and the work of the Association, offering support or sign‑posting to other appropriate services.
• Advocate and represent individual’s need when liaising with other organisations.
• Actively facilitate regional support groups and opportunities for members to connect.
• Raise awareness of the organisation through engagement, information sharing and training with statutory and community/voluntary organisations.
• Contribute to the development of print and online materials including web content and newsletters.
• Keep an accurate record of your daily activities.
• Provide general day to day administration to support the organisation.
• Ensure compliance with all policies.
• Contribute to the development and implementation of strategies and operational plans.
• Assist with member activities including but not limited to befriending, awareness raising, events, youth activities and fundraising as required.

Hours of work

• Working flexibly to attend events, meetings and visits as required.

Requirements

• Qualification in social care/social work/nursing/counselling or other relevant area.
• 2+ years’ experience with individuals or families with complex needs, preferably in mental health or disability.
• Clear understanding of the range of statutory and voluntary services available to carers and people with a disability or serious illness.
• Ability to work with people in crisis in a calm and professional manner.
• Exceptional communication skills, be empathetic and non‑judgmental.
• Self‑motivated and well organised with strong administrative skills.
• Understanding of client confidentiality and collaborative working; able to travel independently within the service area.
• Work flexibly and efficiently to meet the needs of clients and the Association.
• Must have a dedicated workspace within your home.
• Full licence and car insurance (updated for business cover) and access to transport to allow you to fully meet the requirements of the post.
• Passionate about helping people.

In Return

• Salary £27k
• Paid mileage
• Home office equipment and mobile phone supplied.

#J-18808-Ljbffr…