Customer Operations Advisor

Job Location: Mexborough

About The Role

• The Stock & Replenishment Administrator is a pivotal member of the customer support team within the InSite, split between the engineering stores and the Rubix Industrial Services office at the customer’s site.
• Order stock based on customer requirements and inventory levels.
• Conduct high quality stock cycle counts, investigate discrepancies, and implement corrective actions.
• Expediting orders – ensuring our suppliers stick to their quoted delivery dates.
• Negotiate prices and delivery terms with suppliers to ensure cost efficiency and adherence to timelines.
• Maintain accurate records of transactions and inventory movements in relevant systems.
• Respond promptly to customer and supplier enquiries with clear and concise communication.
• Support the Customer Operations Manager in sourcing activities.
• Build and maintain relationships with suppliers and the customer’s engineering and procurement teams.
• Promote a safety‑first culture by adhering to and enforcing HSEQ policies and procedures.
• Identify, report, and act on hazards, taking immediate corrective actions when necessary.

Working Hours

Tues–Thurs: 8:00am – 16:00pm30 mins break24 hours per week.

Key Skills, Experience & Requirements

• Proven experience in a customer‑facing operational or administrative role.
• Experience in the MRO, engineering, or supply chain sectors is desirable but not essential.
• Familiarity with inventory management systems and processes.
• Basic understanding of procurement and supply chain principles.
• Competence in using Microsoft Office Suite, particularly Excel, and ERP systems.
• Understanding of health and safety requirements.
• Relationship building.
• Attention to detail.
• Problem solving.

#J-18808-Ljbffr…