Dispenser

Benefits

• Supportive and friendly working environment
• Training and professional development opportunities
• Competitive salary based on experience
• Opportunities to develop within primary care

Theale Medical Centre is recruiting a reliable and enthusiastic Dispensary Assistant/Dispenser to join our friendly practice dispensary team. It is an excellent opportunity for someone who is organised, patient‑focused, and able to work well in a busy clinical environment.

Main duties of the job

• Dispense medications accurately and safely in line with practice protocols.
• Process repeat and acute prescription requests.
• Handle patient queries by phone, in person, and via clinical tasks.
• Provide advice and support to patients within scope of practice.
• Take payments for private prescriptions and dispensed items.
• Assist with stock control, ordering, and checking deliveries.
• Support Prescription Management activities, ensuring safe and timely workflow.
• Support Medicines Reconciliation and Docman processing (adding/amending medications under guidance).
• Maintain accurate records and ensure all dispensary processes meet legal and clinical governance standards.

Qualifications

• NVQ Level 2/3 in Pharmacy Services (or working towards) desirable
• Experience in a GP practice dispensary – desirable
• Excellent communication and customer service skills
• Strong attention to detail and accuracy
• Able to work effectively in a fast‑paced team environment
• IT‑confident and comfortable learning clinical systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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