Disabled Parking Bay Specialist — Hybrid, Field-Based

Job Description Overview

Transport, Climate and Place is a service area within the Environment and Communities Department. The team delivers a challenging and high‑profile programme that supports more sustainable travel, improves local environments, and helps create a greener, healthier borough. The service is involved in a wide range of initiatives, including walking and cycling improvements, traffic management schemes and parking interventions that support residents’ needs.

Key Responsibilities

• Support the assessment and delivery of personalised disabled parking bays, working closely with engineers and residents to ensure applications are processed in line with council policy and relevant legislation.
• Conduct site visits, review parking conditions, assess safety and accessibility, and make evidence‑based recommendations to inform decision‑making.
• Communicate with residents, carers and stakeholders, providing clear updates throughout the application process and responding to enquiries with sensitivity and professionalism.
• Assist in the administration of traffic orders, maintain accurate records, and contribute to performance monitoring and reporting.
• Manage a varied workload, prioritising tasks effectively to meet deadlines.

Qualifications and Experience

• Strong organisational and data management skills.
• Experience with data systems and Microsoft Office packages.
• Ability to work independently on site and collaboratively as part of a team.
• Comfortable with regular travel across the borough and working in a field‑based environment.

Benefits

• Excellent pension through the Local Government Pension Scheme (LGPS).
• Up to 32 days annual leave, depending on grade and length of service. Eight public holidays per year and an extra day off at Christmas.
• Blend of remote and office‑based working for most roles.
• Interest‑free season ticket loan repayable over three or ten months.
• Career development and learning experiences through a range of training courses and learning methods.
• Employee Assistance Programme – free and confidential advice and counselling services.
• Health and leisure discounts and tax‑free bikes for work.
• One month paid sabbatical for children’s social workers.

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