The Coastal Primary Care Networkcomprising of the GP practices in Teignmouth & Dawlish have a vacancy for afull time Pharmacy Technician. We areseeking an enthusiastic individual to join our established team of Pharmacistsand Pharmacy Technicians and would welcome applications from those withexperience or newly qualified. You will have the full support of the ClinicalDirectors and will work closely with all our clinicians and our PCN Pharmacist& Primary Care teams.
There will be significant patientcontact, answering queries, conducting medication reviews and creatingpharmaceutical care plans; this will be Practice based and domiciliary working.This is an exciting opportunity due to the variety of the role and scope tomake it your own and for your personal and career development.
If you have experience within PrimaryCare that would be beneficial, but not essential. It is more important that you have the righttransferrable skills and experience, have exceptional attention to detail,excellent communication skills and are passionate about patient care andwellbeing, as well as inspired by the wider NHS plans and opportunities. If youhave a flexible approach and are resilient, calm under pressure with a teamworkmentality and a good sense of humour then we cant wait to hear from you.
It is a requirement of the role that you have either completed the CPPE Pathway for Pharmacy Technicians or ae willing to undertake this as part of the role.
Main duties of the job
To support the ClinicalPharmacist to ensure the delivery of safe, effective and efficient systems forrepeat prescribing, repeat dispensing, medicines optimisation, reducingmedicines waste and maximising patient outcomes.
The role may also includetraining and development of practice based prescribing coordinators andadministrators to support improved co-ordination and effective pharmacyadministration within general practice, especially with relation to repeatprescribing systems and processes.
About us
Based in the vibrant seaside town ofTeignmouth, Channel View offers the perfect blend of professional challenge andexceptional quality of life. With beaches, coastal walks, the South West CoastPath, and easy access to Exeter, Dartmoor and the wider Devon countryside, thisis an ideal location to balance a fulfilling career with a stunningenvironment.
Channel View Medical Group is a multi disciplined team, lead by 4 GP Partners and one managing Partner, with sites at Teignmouth, Shaldon, Bishopsteignton and Chudleigh.
For those considering applying, we welcomean informal visit to the Practice for an opportunity to meet the currentpost-holder and to gain a better understanding of the role and the team. For more information or to arrange a visit,please contact Natalie Prowse on 01626 774656 or at n.prowse@nhs.net
Job responsibilities
To undertake medicines reconciliation inaccordance with practice protocols and to update patients medical records /prescribing accordingly.
To support the achievement of the practicesprescribing Quality and Outcomes Framework targets.
Working with the Clinical Pharmacist andPrescribing Co-ordinators to contribute to the review and development of repeatprescribing protocols / Standard Operating Procedures to improve the efficiencyand effectiveness of repeat prescribing systems.
To provide advice to GPs, staff and patients inchanges to prescribing to support the improvement of prescribing safety,quality and cost effectiveness.
To participate in medication audits.
To assist in the appropriate monitoring andmanagement of prescribing budgets and to liaise with the medicines managementteam at the Devon CCG.
To prepare evidence-based resources andinformation to support the implementation of rational cost-effectiveprescribing.
To support the Clinical Pharmacist to providemedication reviews, patient information leaflets, medicine awareness; and toundertake community visits as appropriate.
To take a proactive approach to the safehandling of prescriptions, including assessment of risk and makingrecommendations for improvement.
To respond to medication queries from patientsand staff in a professional manner referring to the appropriate GP inaccordance with practice protocols.
To advise on the sourcing and safe management ofmedicines as appropriate.
To advise on the sourcing and safe management ofmedicines as appropriate.
To advise on the sourcing and safe management ofmedicines as appropriate.
To assist in the submission of claims forpersonally administered drugs as required.
Be responsible for the organisation, planningand of own workload to meet set deadlines.
Responsibility for administration
Taking messages and passing on information asappropriate.
Computer data entry/data allocation andcollation, processing and recording information in accordance with practiceprocedures.
Initiating contact with and responding torequests from patients, other team members and associated healthcareprofessionals and providers.
Helping to maintain a positive, patient focusedculture.
Any other duties commensuratewith this position. Duties will vary from time to time under the direction ofthe Partners / Practice Manager dependent on current and evolving practiceworkload and staffing levels.
Patient services
To provide medication review services topatients via clinics in the practice, domiciliary visits and in residential andnursing homes, and to deliver pharmaceutical care plans that maximisecost-effective prescribing and improve the quality of patient care.
To present at patient group meetings or otherappropriate events to give advice on the appropriate use of medicines.
To produce patient information leaflets andposters and run medicine awareness projects throughout the year.
To prepare evidence-based resources andinformation to support the medicine management team and all other relevanthealth professionals in the implementation of rational cost-effectiveprescribing.
To help plan, develop and support theintroduction of new working processes within the practice to optimise thequality of prescribing.
The post-holder should recognize the importanceof effective communication within the team and will strive to:
Communicateeffectively with other team members.
Communicateeffectively with patients and carers.
Recognizepeoples needs for alternative methods of communication and respondaccordingly.
Health & Safety:
The post-holder will assist inpromoting and maintaining their own and others health, safety and security asdefined in the practice Health & Safety Policy, the practice Health &Safety Manual, and the practice Infection Control policy and publishedprocedures. This will include:
Using personal security systems within theworkplace according to Practice guidelines Identifying the risks involved inwork activities and undertaking such activities in a way that manages thoserisks
Making effective use of training to updateknowledge and skills
Using appropriate infection control procedures,maintaining work areas in a tidy and safe way and free from hazards
Actively reporting of health and safety hazardsand infection hazards immediately when recognised
Keeping own work areas and general / patientareas generally clean, assisting in the maintenance of general standards ofcleanliness consistent with the scope of the job holders role
Undertaking periodic infection control training(minimum annually)
Confidentiality while seeking treatment,patients entrust us with, or allow us to gather, sensitive information inrelation to their health and other matters. They do so in confidence and havethe right to expect that staff will respect their privacy and actappropriately.
In the performance of the duties outlined inthis job description, the post-holder may have access to confidentialinformation relating to patients and their carers, practice staff and otherhealthcare workers. They may also have access to information relating to thepractice as a business organisation. All such information from any source is tobe regarded as strictly confidential.
Information relating to patients, carers,colleagues, other healthcare workers or the business of the practice may onlybe divulged to authorised persons in accordance with the practice policies andprocedures relating to confidentiality and the protection of personal andsensitive data.
Personal/Professional Development
The post-holder willparticipate in any training programme implemented by the practice as part ofthis employment, such training to include:
Participation in an annual individualperformance review, including taking responsibility for maintaining a record ofown personal and/or professional development.
Taking responsibility for own development,learning and performance and demonstrating skills and activities to others whoare undertaking similar work
Person Specification
Physical Effort
- Work in the office environment including periods based at work station, computer / keyboard skills and dealing with distractions and interruptions.
Emotional & mental effort
- Work autonomously and manage their own area and workload.
- Have periods of working independently in isolation
- Require high levels of motivation and a positive approach.
- Require a high standard of written and oral presentation skills.
- Continued commitment to improve skills and ability in new areas of work
- Knowledge of audit and research
- Self-motivated, able to work collaboratively and independently
Experience
- Experience of prescribing systems
- Ability to work under pressure in a busy environment
- Ability to work as part of a team
Specific skills
- Teaching skills
- Excellent communication skills, both verbal and written
- Good organisational & time management skills
- Understanding of clinical governance and risk management
- Awareness of PCN guidance.
Qualifications
- Registered with the GPhC as a Pharmacy Technician
- Evidence of CPD
- Medicines Reconciliation Certificate or equivalent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£32,000 to £34,500 a yeardependent on experience
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