Customer Services Assistant

Customer Service Assistant for TransPennine Express (TPE) at Liverpool Lime Street Train Station. Pay Rate: £13.65 per hour. Hours: Part Time (16 hours over 2 days per week). Shifts: Rotational shifts between 5:30am and 9pm, including some weekends.

Due to some responsibilities within the Customer Service Assistant role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.

Responsibilities

• Operating platform trucks for train‑side deliveries (Full training provided).
• Loading/offloading catering equipment/stock from TPE trains.
• Order assembly and stock control.
• Comply with Health & Safety/Food Hygiene Regulations.

Benefits

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award‑winning training, apprenticeships and development programs.
• Referral Rewards: Get rewarded with £400 for successful referrals.
• Holiday Allowance: 28 days holiday pro rata, inclusive of Bank Holidays.
• Rewards & Recognitions such as RG Stars, Extra Mile Vouchers, and more.
• Travel and Leisure Pass: Duty and Leisure pass for TPE after probation.

SSP are proud to be an equal‑opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.

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