Assistant Hub Manager – Specialist Intensive Family Support

Company: Connect2Hampshire
Apply for the Assistant Hub Manager – Specialist Intensive Family Support
Location: Farnborough
Job Description:

Assistant Hub Manager – Specialist Intensive Worker Hub

Location: Cambridge Road Centre & Park House (covering Hart & Rushmoor and East Hants)

Hours: 37 hours per week

Contract: Initial 6 months

About the role

We are looking for a passionate and motivated Assistant Hub Manager to help lead our Specialist Intensive Worker Hub in the North East of Hampshire. This is a unique opportunity to play a key leadership role in a dynamic, multi-disciplinary team delivering intensive, targeted support to families with complex needs.

Our aim is simple but powerful: to help children remain safely at home with their families and achieve lasting positive change.

What you’ll be doing

Leadership and team development

  • Support the day-to-day leadership of the Intensive Worker team across Hart & Rushmoor and East Hants
  • Line manage and develop staff, fostering a positive, high‑performing team culture
  • Lead team meetings, facilitate peer supervision, and hold personal and case supervision for up to 14 Intensive Workers monthly, providing quality assurance.
  • Identify training and development needs and support staff to build confidence and capability
  • Ensure consistent, high-quality practice across the team
  • Work collaboratively with co-located specialist professionals (e.g. CAMHS, Inclusion), providing support and coordination within the team

Case management and practice leadership

  • Hold a small, complex caseload, delivering effective, strengths‑based interventions
  • Provide advice and guidance to staff on casework decisions and challenges
  • Support the management of safeguarding and child protection concerns, escalating as appropriate
  • Deputise for the Hub Manager in case discussions, panels and multi‑agency meetings

Service coordination and delivery

  • Oversee the allocation and prioritisation of cases based on need and staff expertise
  • Coordinate specialist parenting assessments and ensure high‑quality reporting
  • Support the delivery of targeted interventions across the districts
  • Ensure cases are progressed and closed in line with service standards

Performance and improvement

  • Support performance monitoring, reporting and analysis of service activity
  • Work with colleagues to develop innovative approaches and improve outcomes for families
  • Promote reflective practice and continuous improvement across the team

About you

You will be an experienced practitioner with a strong track record of working with children and families with complex needs. You’ll bring a passion for relationship-based practice and a drive to deliver meaningful, lasting change.

Essential knowledge and experience

  • Strong understanding of the statutory framework for Children’s Services, including Levels 2-4 interventions
  • Experience working with children and families facing complex challenges
  • Experience of coordinating support and working within multi‑disciplinary environments
  • Sound knowledge of safeguarding responsibilities, thresholds, and best practice approaches

Skills and abilities

  • Confident leadership skills with the ability to motivate and develop others
  • Excellent communication and relationship-building skills across agencies
  • Strong organisational and decision-making abilities, with the capacity to manage competing demands
  • High-quality assessment and report-writing and reviewing skills
  • Competent IT skills, including case management systems (e.g. MOSAIC) and Microsoft Office

Personal qualities

  • Passionate about improving outcomes for children and families
  • Resilient, adaptable, and solution-focused
  • Collaborative and committed to partnership working
  • Dedicated to high standards of practice and continuous improvement

Additional requirements

  • Ability to travel across Hart & Rushmoor and East Hants to meet service needs
  • This role is subject to an enhanced DBS check

What we offer

  • A supportive and forward-thinking leadership team
  • Flexible working arrangements where possible
  • Reflective monthly supervision
  • An experienced well-established team

Connect2Hampshire is a trading style of Hampshire & Kent Commercial Services LLP – A joint venture between Hampshire County Council & Commercial Services Kent Ltd. Connect2Hampshire is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

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Posted: June 1st, 2026