Location: Accounts Payable, Floor 2 The Light Box Quorum Business Park, Benton Lane
Salary: £13.21 per hour Full Time | Temporary
As a Patient Care Advisor, you’ll play a vital role in supporting patients experiencing musculoskeletal (MSK) conditions — helping guide them through their care journey and ensuring they receive the support, assessment, diagnosis, and treatment they need.
At Cora Healthcare, the focus is on making patient care as straightforward and accessible as possible by providing one dedicated point of contact close to home.
The Role
You’ll be the first point of contact for patients, delivering a warm, professional, and supportive experience over the telephone. You’ll listen carefully to patient needs, answer queries, and ensure every interaction is handled with empathy and efficiency.
What We’re Looking For
We are looking for individuals who are:
- Warm, friendly, and professional
- Passionate about delivering an exceptional patient experience
- Energetic, flexible, and proactive with a “can do” attitude
- Confident using IT systems and technology
- Excellent communicators with strong telephone skills
- Experienced in delivering high levels of customer service
Previous experience within a contact centre or healthcare environment would be advantageous, but not essential.
Why Join?
This is a fantastic opportunity to join a supportive and rewarding healthcare service where your work genuinely makes a difference to people’s lives every day.
If you’re someone who enjoys helping others and wants to be part of a caring and dedicated team, apply today.
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