Trauma-Informed Complex Needs Support Specialist

Complex Needs Support Worker

We are the Housing Network (THN), a purpose‑led organisation working in partnership with the YMCA to support our communities.

The successful Complex Needs Support Worker will be responsible for:

• Providing strength based and trauma informed support, building trusting relationships with residents and creating meaningful (outcome focussed) support plans.
• Providing 1:1 support sessions, interventions and signposting to help residents gain independence.
• Managing a caseload of residents in an effective way to ensure all residents receive and engage with appropriate amounts and types of support for their needs.
• Supporting residents to understand and complete tenancy documentation, understand their benefits and identify knowledge gaps which can be added into support plans for future engagement.
• Upholding high levels of safeguarding awareness and protection for individuals, residents, colleagues and the wider community.

Why Work For THN

• Salary – £29,000
• 31 days of annual leave
• 41 hours of training
• Blue Light Card
• Referral programme

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