Junior Deskside Technician

Working in a fast‑paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands‑on support.

This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry and play a key role in ensuring the successful delivery of a premium IT support service.

Job Responsibilities

• Face‑to‑face IT support of users.
• Hardware installation, movement and de‑installation.
• Diagnosing problems concerning personal hardware (PCs, laptops, printers, scanners, etc.).
• System and application changes testing, scripts preparation in MS Windows 10 and MS Office 365 environment.
• Small project management related to new hardware or software installation.
• Software, patches and updates installation using MS SCCM.

Qualifications

• 2–3 years of experience in a technical ICT environment.
• General end‑user technology knowledge.
• End‑user workspace platforms (discovery, asset management, client management).
• End‑user Microsoft platforms (Active Directory, Office, SCCM).
• ITSM tool set (ticket management software) preferred.
• A strong enthusiasm for artificial intelligence is a nice to have.
• Soft skills: planning and organizing; attention to detail; problem solving; analysis; flexibility; customer sensitivity; technical writing skills.
• Excellent English – written and spoken.

Benefits

• Competitive salary and benefits package including monthly absence‑free bonus.
• Private health scheme including private medical, dental, optical and holiday travel.
• Insurance applied according to company policy.
• Opportunities to learn and develop: training programs.
• Personalised career path within the organisation.
• Exposure to an international environment as part of a multicultural team spread across Europe.

Equality, Diversity & Inclusion

We value plurality and equity, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, and nationality. We encourage the importance of being yourself and are committed to an inclusive workplace.

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