Overview
United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas:
- Utility Infrastructure – Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators.
- Social Infrastructure – Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance.
Equal Opportunities Statement – At United Infrastructure, we are committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know — we want this to be the best possible experience for you.
Role Overview
United Infrastructure is seeking a skilled and reliable Multi-Skilled Plumber to support our social housing repairs and maintenance contract. The successful candidate will deliver high-quality plumbing works alongside multi-trade tasks, ensuring homes are safe, compliant, and maintained to a high standard.
You will play a key role in providing responsive and planned maintenance services to tenants, delivering excellent customer service while meeting operational and compliance targets.
Key Responsibilities
Plumbing Duties
- Carry out day-to-day responsive repairs, maintenance, and installations on domestic plumbing systems
- Diagnose and repair faults including leaks, blockages, and faulty fixtures
- Install and maintain sanitary ware (toilets, basins, baths, sinks)
- Repair and maintain pipework (copper, plastic, etc.)
- Carry out minor drainage works and unblocking
- Ensure water systems are safe and compliant with relevant regulations
Multi-Skilled Duties
- Undertake additional basic trade tasks including:
- Carpentry (e.g. boxing in, minor repairs)
- Tiling and patch plastering
- Basic painting & decorating
- Make good surfaces following plumbing repairs
Customer Service
- Work in occupied and void social housing properties
- Engage professionally with residents, ensuring clear communication
- Provide a high standard of customer care at all times
Compliance & Safety
- Adhere to Health & Safety regulations and safe working practices
- Complete required risk assessments and method statements (RAMS)
- Ensure all work meets industry and regulatory standards
- Maintain accurate job records using handheld devices or systems
Operational Responsibilities
- Complete works within allocated timescales and KPIs
- Use company systems for job updates, materials, and reporting
- Maintain van stock levels and ensure company vehicle is kept safe and secure
- Participate in call-out rota if required
Essential
Skills & Experience
- Proven experience as a plumber in repairs and maintenance
- Experience working within social housing or similar environments
- Strong fault-finding and problem-solving skills
- Ability to carry out multi-trade duties to a good standard
- Full UK driving licence
- Good communication and customer service skills
Desirable
- NVQ Level 2/3 in Plumbing or equivalent qualification
- Experience with planned maintenance and voids
- Knowledge of compliance requirements within social housing
- Basic IT skills (for mobile job management systems)
Personal Attributes
- Reliable, punctual, and professional
- Customer-focused with a positive attitude
- Able to work independently and as part of a team
- Flexible approach to workload and travel
What We Offer
- Competitive salary + overtime opportunities
- Company van and fuel card
- Tools and uniform provided
- Pension scheme
- Training and ongoing development
- Opportunity to grow within United Infrastructure
Additional Information
- This role requires a DBS check due to working in occupied homes
- Flexibility may be required to support business needs
Join us at United Infrastructure and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK.
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