Banking Job – Mandarin speaking Assistant Mortgage Administration – London – ww

Mandarin speaking Assistant Mortgage Administration

Location: London – Hybrid, 4 days in office per week.

Employment type: Permanent (Perm). Start date: ASAP. Working Hours: 35 hours per week.

Salary: Depending on experience.

Responsibilities

• Monitor and follow up with customers for overdue mortgage payments, ground rent and management fees while recording the correct status of loans.
• Monitor the daily retail mortgage payment report and process interest adjustments when required.
• Process drawdown, collateral, and repayment information in the relevant system for retail mortgage business.
• Reconcile overdue interest and make adjustments for retail mortgage.
• Review legal and loan documents and approvals before drawdown for retail mortgage.
• Send repayment notice to customers in a timely manner.
• Take and release title deeds and other securities and maintain safekeeping of security documents.
• Analyse facility limits and resolve issues with branches prior to drawdown.
• Ensure operations risks are minimised in relation to daily transactions.
• Investigate and respond to customer queries in relation to retail mortgage.
• Monitor repayment funds via GUPP and suspense account.
• Prepare an annual and interim mortgage statement.
• Prepare SWIFT in GUPP for the retail mortgage drawdown.
• Liaise with relevant external stakeholders as required.

Qualifications and Skills

• Degree educated in Business, Finance or Accounting.
• Proven track record in a similar business stream.
• Good experience of retail mortgage products and processing.
• Good knowledge of regulatory requirements for retail mortgage.
• Excellent numerical skills.
• Commercial awareness.
• Proficient in Microsoft Office, particularly in the use of MS Excel.
• Team player with the ability to work independently.
• Excellent English and Mandarin communication skills.
• Mandarin spoken and written at a native level.
• Relevant experience in mortgage products.
• Degree in Accounting or Finance.

People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.

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