At Trek, we build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. Our team is supported, encouraged to learn and grow, and given plenty of opportunities to do so. We invest in each other’s success, grow together as a team, and offer flexible working opportunities, enhanced family‑friendly policies, and a commitment to equity—because fairness and inclusion matter to us.
Position
Production Technician
Location
Bracknell
Job Type
Full Time
What You’ll Do
As a Trek Production Technician, every day brings something a little different. Your role is focused on caring for bikes so their riders can enjoy every moment on them. You’ll also be one of the first to work with brand‑new models before they hit the shop floor, something many people find especially exciting. Most importantly, you’ll build trust with customers who rely on your expertise to keep their gear running beautifully. As the Lead Technician, you’ll complete over half of the team’s repairs, taking on the most complex work with accuracy, confidence, and care. This is a role where your experience, attention to detail, and problem‑solving skills will really shine. Communication and leadership will also be key as you help support the team’s technical quality and consistency.
What You’ll Bring To The Team
- 3+ years of experience in a bicycle Service Centre
- A positive, self‑motivated attitude and a collaborative, team‑focused approach
- A warm, approachable manner with strong listening skills and a genuine desire to help—even on busy days
- Excellent communication skills
- Strong attention to detail and a love for hands‑on problem solving
- Enthusiasm for learning more about bicycle servicing
- A commitment to ongoing learning and staying up to date with new methods and technologies
Benefits At Trek
- 25 days annual leave per year, plus bank holidays
- Discounted employee purchase scheme on bikes, parts and accessories
- 24/7 employee assistance programme
- 24/7 virtual GP services and counselling services
- Gym membership discounts and discounts on other health and wellbeing brands
- Retail discount platform on high street and online brands, including Asos, Argos, Sainsburys, M&S, John Lewis, Ikea, Tui, EasyJet and many more
- Annual paid time off for charity work
- Death in service benefit
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