Maintenance Technician – Hospitality

Maintenance Technician – Hospitality

Bellrock is a leading UK property services provider that operates a fully integrated service model to deliver compliance, quality and operational excellence while reducing cost and carbon impact. We are looking for a proactive, field‑based Maintenance Technician to support our client premises across multiple sites.

Responsibilities

• Assess risks to yourself, customers and colleagues before starting work and implement control measures.
• Provide quality general maintenance and coordinate with café teams and suppliers to deliver excellent customer experiences.
• Act as the custodian of maintenance standards, owning problems from identification to resolution, while working safely and promoting safe working practices.
• Co‑ordinate, review and challenge supplier activity and standards, and provide guidance to site teams to prevent unnecessary maintenance.
• Work unsupervised to undertake routine planned and reactive tasks, prioritising work to ensure people are safe and minimise trade impacts.
• Deliver KPIs for planned and preventative maintenance, ensuring reactive fixes are achieved within service targets.
• Use the available systems to record work completed accurately, including times, root cause of issues and clear descriptions for follow‑up work.
• Meet legal, compliance and health and safety standards, and perform asset label maintenance and condition reporting.

Qualifications

• A trade qualification demonstrating competence in electrical, mechanical, plumbing or building fabric.
• Computer/PDA literacy in Microsoft Excel and Word.
• Awareness of cost and budget control.
• Knowledge of Health & Safety regulations.
• Full driving licence.
• A proactive time‑served multi‑skilled tradesperson with experience in both preventative and reactive tasks.
• Strong communication skills and the ability to manage expectations.
• AI fluency: active use of AI tools in day‑to‑day work, curiosity about new technologies and a learning mindset for continuous improvement.

Working Arrangements

Field based at various sites. Required to work on site in London Monday to Friday 06:00‑14:30.

Benefits

• 25 days annual leave plus bank holidays with an additional day awarded upon joining.
• Pension scheme with salary exchange.
• Life cover and health assurance employee assistance and wellness programme.
• Paid sick leave.
• Enhanced maternity, paternity and adoption leave.
• Salary sacrifice schemes including Cycle to Work.
• Holiday purchase scheme for an additional 5 days per year.
• Discount scheme for everyday shopping and essentials.
• Health Cashplan, MotorSave Scheme, Refer a Friend, LiftShare and Virtual GP support.

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