University Hospitals Dorset NHS Foundation Trust
Coordinator and Administration Assistant
The closing date is 05 June 2026
We are recruiting for a Band 3 Coordinator/Administrative Assistant to join our Interim Care Team at University Hospitals Dorset (UHD).
Our well-established and highly regarded team provides an early supported discharge service across two sites: Bournemouth Hospital and Christchurch Hospital. We support patients who are ready to leave the acute hospital setting but require additional help to regain and optimise their independence at home.
The service is therapy- and nursing-led, with a multidisciplinary team that includes Coordinators, Community Therapy Assistants, Occupational Therapists, and Nurses. Within the team, we currently have one Band 4 Coordinator and two Band 3 Coordinators.
Job responsibilities
- To coordinate discharge referrals from UHD ensuring the team have all the required information and ensuring the correct procedures have been followed.
- To be involved in administrative tasks relevant to the interim care team.
- Work closely with hospital therapists, the social work teams and discharge keyworkers to deliver high quality, efficient and effective discharges.
- To coordinate the therapy assistants timetable ensuring there is adequate time for care visits, travel and breaks.
- To produce accurate reports in accordance with strict deadlines.
Person Specification
Qualifications
- NVQ III Care or equivalent.
Experience
- Recent experience working in a health or social care setting.
- Competent using a large range of IT software packages e.g. Microsoft Office; Excel; Outlook.
- Previous experience in the NHS.
- Previous experience working as a therapy assistant or carer.
- Ability to use own initiative within sphere of responsibility.
- Ability to effectively organise and prioritise own workload and ensure deadlines are met with supervision.
- Excellent attention to detail.
- Deal with multiple demands in short deadlines.
- Awareness of the Data protection law & confidentiality.
- Ability to type reports, letters and emails.
- Data Entry & producing reports.
- IT Skills (Excel, Word, Microsoft Outlook).
- Ability to set goals and review outcomes.
- Experience of hospital computer systems (E-Camis, EPR).
- Experience of ordering stationery etc on powergate.
Knowledge
- Knowledge of the hospital discharge process.
- Knowledge of common medical conditions.
- Knowledge of moving and handling equipment.
Other requirements specific to the role
- Ability to challenge discrimination.
- Effective verbal and written communication skills.
- Ability to work under pressure.
- Flexibility to respond to changes.
- Ability to recognise limitations of own practice and to elevate when appropriate.
- Demonstrates Trust Values and Behaviours.
- Positively promote, challenge and implement continuous improvement.
Personal Attributes
- Able to work with other agencies.
- Flexible attitude to work in a range of environments and with a diverse patient group.
- Able to work effectively in a team.
- Well motivated and shows initiative.
- Able to prioritise.
- Able to respond to others with respect and sympathy.
Language requirement
- Be able to speak English as necessary to undertake the role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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