Personal Assistant

Company: Hiscox
Apply for the Personal Assistant
Location: London
Job Description:

Job Type:

Permanent

Build a brilliant future with Hiscox

The Role

This is a busy role providing PA support to the Chief Actuary, Chief Investment Officer, Head of Capital Management, and Head of Tax. The role is diverse, therefore you must be adaptable and able to prioritise and manage your workload appropriately.

The role includes, but is not limited to, extensive diary and inbox management, offsite planning, travel co‑ordination, processing invoices and expenses, administrative support of quarterly reserving process, arranging internal and external meetings and any supporting materials. The role is full‑time with office‑based support (normally two‑three days per week but with the option to attend the office more if required).

PA support is fundamental to the effective operation of the Group, and, as such, this presents a great opportunity but also a high level of accountability and responsibility.

Hiscox is a fast‑paced environment where the ability to move from the more routine tasks to the more complex and back again is essential. It is critical that you can handle the range of activities, and the associated commercial pressure, on a ‘right first time’ basis.

What you’ll be doing in the role

  • Extensive inbox and diary management, scheduling internal and external meetings (both in‑person and online) and managing deadlines for all stakeholders
  • Arranging domestic and international travel, adhering to country‑specific travel guidance
  • Marketplace requisitioner and process personal expenses
  • Co‑ordinate team annual offsites
  • Schedule quarterly reserving meetings, including preparing final reserving committee packs and distributing via Board Intelligence
  • Schedule monthly team meetings and co‑ordinate guest attendees
  • Booking boardrooms, arranging catering and IT equipment for meetings and presentations
  • Assist with the co‑ordination of all‑day annual rating agency meetings, involving Group CEO‑CFO‑CUO diaries, and manage the billing process for each agency
  • Providing holiday and absence cover for other PAs
  • Extensive liaising with key external stakeholders and building strong client and broker relationships

Person specification

  • Confidence and strength of character to manage your stakeholders, each requiring different levels of support
  • Ability to supervise your own workload and be self‑motivated with the ability to use your own initiative and seek out information proactively
  • Adaptable, flexible and willing to help others with a ‘can do’ approach
  • Driven and committed
  • Confident and outgoing, with a professional manner
  • Flexible attitude to working hours as required
  • Discreet and able to handle confidential information
  • To be able to build relationships and rapport with others

Must haves

  • Education to A Level or Degree standard, with appropriate secretarial qualifications or training. You should be highly proficient in writing clear and concise, grammatically correct English
  • Proven track record in a PA or team secretarial role within financial services or another fast paced environment
  • Excellent organisational and interpersonal skills, with the ability to effectively multi‑task and prioritise workloads
  • Strong time management skills
  • Advanced Outlook, Word, Excel and PowerPoint skills

Diversity and flexible working at Hiscox

At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn’t always have to be ‘nine to five’ and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role.

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Posted: June 1st, 2026