Job Introduction: Are you passionate about customer service and the environment? We’re looking for a reliable, safety‑focused team player to join our Household Waste Recycling Centre team. In this hands‑on role, you’ll help the public dispose of waste safely, support recycling and reuse, and ensure the site operates smoothly and responsibly. If you enjoy working outdoors, providing great service, and making a positive impact on your community, we’d love to hear from you.
Main Responsibilities
This role delivers a courteous, efficient, and environmentally responsible service at Household Waste Recycling Centres (HWRCs). It involves supporting the safe disposal of waste, maximising recycling and reuse, maintaining high standards of health, safety, and site compliance, and ensuring all activities align with legislation, permits, and council procedures.
- Provide friendly, professional support to the public and promote correct waste segregation.
- Encourage recycling and reuse through clear guidance and engagement with site users.
- Ensure all waste handling complies with Environmental Permits, Planning Permission, and council processes.
- Carry out site inspections, monitor container capacity, and coordinate haulage needs.
- Maintain a clean, safe, and well‑organised site environment, including traffic management and supervision.
- Follow all Health and Safety requirements, reporting accidents, near misses, and hazards promptly.
- Monitor recyclable material quality, complete required documentation, and process payments for chargeable waste.
- Support contractors and haulage teams by preparing loads safely and ensuring efficient waste removal.
The Ideal Candidate
The essential criteria we are looking for from you is:
- Experience in customer‑facing roles and preferably in waste, recycling, or similar operations.
- Experience of working in a busy team environment.
- An understanding of, and the ability to interpret and implement current waste legislation.
- An enthusiastic approach and willingness to undertake additional training and development as required.
And ideally we are looking for you to be a reliable, safety‑conscious team player with strong customer service skills and experience in waste or operational environments with:
- Strong communication and interpersonal skills.
- Ability to follow procedures accurately and work effectively as part of a team.
- Physically able to carry out manual handling tasks and operate equipment safely.
- Basic IT skills for record‑keeping and documentation.
- Knowledge of waste segregation, Health & Safety practices, and Duty of Care requirements (training available).
- Hold a full UK driving licence and relevant operational training.
- Reliable, professional, adaptable to outdoor working and varied hours, with a positive attitude towards sustainability.
Interviews will be held during the week commencing 29th June.
If you’d like to discuss the role further, please contact Danny Wraxton, HWRC Operations and Service Improvement Manager at danny.wraxton@staffordshire.gov.uk.
As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment. Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities. As part of our commitment as a Disability Confident employer, Gold Award Armed Forces employer and our commitment to supporting care leavers, we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
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