Lead Dentist Receptionist. Multi-Site, Belfast, NI

Company: Smart Dental Care
Apply for the Lead Dentist Receptionist. Multi-Site, Belfast, NI
Location: Lisburn
Job Description:

Overview


Head Dental Receptionist, Multi-Site Leadership Role


Locations: Belfast. BT7/BT5/BT28Full Time: Up to 40 hours (Mon-Sat)Salary: £27,000-£30,000 DOE + Performance BonusDriving Licence Preferred (travel Between Sites Required)


Role and Responsibilities


This is a leadership position where you’ll lead and inspire front-of-house teams across three busy, high-performing Belfast practices located in and around the BT7, BT5 and BT28 areas. You’ll oversee front-of-house operations across all three Belfast sites, ensuring:



  • Smooth, efficient and professional reception performance

  • Exceptional patient journeys from first contact to follow-up

  • Strong financial controls and accurate reporting

  • Achievement of KPIs and commercial targets

  • Effective rota management and team supervision

  • Training, mentoring and developing reception teams


You will also play a key role in promoting:



  • Treatment plans

  • Private upgrades

  • Whitening and cosmetic options

  • Finance options where appropriate


Your confidence in discussing treatment options will directly support practice growth.


What We’re Looking For


We want someone ambitious, organised and ready to lead.


Essential:



  • Dental reception, TCO or dental practice administration experience

  • Experience supervising or leading a team

  • Strong understanding of KPIs and financial targets

  • Confident discussing treatment plans and private options

  • Excellent organisational skills

  • Full UK driving licence (preferred)


Personal Qualities:



  • Proactive and solutions-focused

  • Professional and calm under pressure

  • Positive, motivational leader

  • Commercially aware


What You’ll Get



  • £27,000-£30,000 depending on experience

  • Performance-based bonus opportunities

  • Leadership role with real responsibility

  • Ongoing training and development

  • Career progression within a growing dental group

  • Supportive senior management structure


Who This Role Is Perfect For



  • A Senior Dental Receptionist in Belfast who is ready to step up

  • A Treatment Coordinator wanting broader responsibility

  • A Practice Administrator looking to move into leadership


If you’re ambitious and want more than “just a reception job,” this is your opportunity to grow within a thriving Northern Ireland dental group.


Interested?


If you’re ready to lead, motivate and make a measurable impact across multiple Belfast practices, we’d love to hear from you.


Apply now and take the next step in your dental leadership career.

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Posted: June 1st, 2026