Homelessness & Prevention Officer

An exciting opportunity has arisen for an experienced Homelessness & Prevention Officer to join a forward-thinking local authority team in Rugby on an initial 6-month contract, with the potential for extension.

Working Hybrid – (3 days at home, 2 in the office)

This is a rewarding role where you will play a key part in supporting individuals and families who are homeless or at risk of homelessness, ensuring high-quality, legally compliant housing advice and interventions.

Responsibilities

• Assess homelessness applications in line with Part 7 of the Housing Act 1996 (as amended)
• Deliver statutory duties under the Homelessness Reduction Act 2017, including:
  • Prevention Duty – up to 56 days before homelessness
  • Relief Duty – supporting those already homeless
• Conduct thorough customer interviews and needs assessments
• Develop and manage Personalised Housing Plans (PHPs)
• Make and issue legally compliant statutory decisions and written notifications
• Negotiate with landlords and third parties to prevent homelessness
• Provide expert advice on housing rights and options
• Liaise with internal teams and external support services
• Maintain accurate case records in line with legislation and best practice

Qualifications

• Proven experience working as a Homelessness / Housing Options Officer
• Strong working knowledge of Part 7 of the Housing Act
• Demonstrable experience in:
  • Assessing homelessness applications
  • Conducting in-depth client interviews
  • Managing end-to-end statutory decision-making processes
• A solid understanding of the Homelessness Reduction Act 2017 and relevant Code of Guidance
• Excellent communication and negotiation skills
• The ability to manage a busy caseload and meet deadlines

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