Black Country Healthcare NHS Foundation Trust
Support, Time and Recovery Worker
The closing date is 26 May 2026
Community Mental Health Services are transforming! Would you like to be part of this exciting development?
We are looking for one full‑time Band 3 Support Time and Recovery Worker to work with the Community Mental Health Team in the Dudley South area at The CMHT Hales View, Halesowen. The position is 37.5 hours per week.
This is an excellent opportunity to develop your skills with the support of healthcare professionals, the Clinical Lead and Team Leader. You will work alongside Care Co‑ordinators and the wider Multi‑Disciplinary Team to learn their roles and practice autonomously with guidance.
Main Duties of the Job
• Act as a Healthcare Support Worker, ideally with community experience, assessing mental health and implementing individual plans and outcome measures for adults with mental health problems.
• Apply current NHS policies and practices in mental health and maintain knowledge of the Care Programme Approach.
• Develop therapeutic intervention skill set and collaborate with partner agencies while under the support of Care Co‑ordinators, the Clinical Lead and Team Leader.
• Deliver regular supervision and develop clinical and professional practice in line with service user needs and organisational values.
Job Responsibilities
You will support Care Co‑ordinators in managing mental health needs of service users referred to the team, under guidance from the Clinical Lead and Team Leader.
Develop and implement therapeutic interventions underpinned by the Care Programme Approach.
Understand and apply national drivers and directives in mental health services, including the new framework replacing the CPA.
Manage a caseload of both complex and less complex service users, providing additional input as needed.
Work from the community base facility, by phone, agile working or at service users’ homes.
Person Specification – Experience
- Good general education to GCSE level or equivalent
- Evidence of training / development
- Good IT skills
- NVQ level 2, working towards NVQ level 3 equivalent
- Effective interpersonal, verbal and written communication skills
- Ability to support service users with severe mental health needs to promote their own recovery
- Demonstrate skills that enable people to be independent of mental health services
- Engage service users and work at a pace that supports their recovery in a community setting
- Provide practical support with activities of daily living essentials
- Make positive contributions and identify solutions to empower service users
- Partnership working with other agencies
- Proficient in planning and facilitating group work
- Take responsibility for own work planning
- Understanding of mental health illnesses and early warning signs of relapse
- Knowledge of risk assessment and risk management
- Understanding of Clinical Governance issues
- Work within a multi‑disciplinary team
- Work independently and use initiative
- Professionalism: time‑keeping, attitude, values
- Good communication skills
- Acknowledge diversity and promote anti‑discriminatory practices and equal opportunities
- Respond professionally to challenging behaviours
- Travel to community settings within the Trust geographical area effectively
- Demonstrate the Trust behaviours
- NVQ level 3 in health and social care
- Care certificate
- Promote independent living through the recovery model
- Aware of the Mental Health Act (1983)
- Aware of and apply psychosocial interventions
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure and Barring Service check will be conducted to verify no previous criminal convictions.
For more information, contact Sian Darington or Claire Robinson, Team Leader or Clinical Lead at 01384 325270.
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