Maintenance Operative

Benefits

• Have your birthday off!
• 25 days holiday entitlement (pro rata for part time colleagues)
• 8% pension (7.5% employer / 0.5% employee) contribution
• SmartTech – get the latest technology and spread the payments over time with no interest or upfront payments
• Access to Reward Gateway and enjoy discounts with a number of leading retailers
• Cycle 2 Work Scheme.
• Service Award Scheme – one day per year up to 5 years’ service.

What you’ll do

Be the go-to person for keeping our spaces looking sharp. This role is all about maintaining safe, stylish and functional buildings, while being a team player and a problem solver.

Your key responsibilities

• Take charge of planned and reactive maintenance, keep the buildings and grounds looking superb and handle customer raised maintenance tasks.
• Health and safety: Ensure all statutory compliance is covered across your sites, handle emergencies efficiently and keep great working relationships with contractors.
• Finance: Manage costs for materials and maintenance equipment and keep maintenance stock levels in line with the needs of the business.
• Sustainability & community: Engage with local communities through volunteer work, participate in charity events, promote recycling, energy saving and other eco‑friendly practices, and be a champion for positive social and environmental change.
• Customer service: Create a “home from home” community for students, support with operational audits, handle complaints efficiently and escalates where necessary.

Who you are

• Experienced in facilities management in multiple sites, preferably in PBSA, hospitality or leisure.
• Plumbing, electrical or building qualifications, or proven skills in a similar field.
• A problem‑solving mindset with a collaborative approach.
• Adaptability, energy and a passion for delivering exceptional service.

What to expect

This fast‑paced, dynamic role includes flexible hours. It is perfect for someone who enjoys rolling up their sleeves, solving problems and delivering exceptional standards driven by our ways of working commitments.

• Respectful
• Responsive
• Supportive
• Collaborative
• Fun

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