Room Attendant

Room Attendant – May Fair Hotel

We are recruiting for a Room Attendant for our 5‑star May Fair Hotel. This role comes with forward career progression and an hourly rate of £14 per hour inclusive of service charge.

Responsibilities

• Ensure your designated rooms are cleaned to the highest standard and in a timely manner.
• Work as a team, supporting colleagues where necessary, and performing ad hoc housekeeping duties as required.
• Greet every guest with warmth and assist with their needs, directing to appropriate personnel when necessary.
• Maintain a high level of customer satisfaction at all times, in line with core values and standards.

Qualifications

• Previous housekeeping experience required, ideally within a 5‑star hotel operation (training will be provided).
• Excellent attention to detail and customer service skills.
• Basic command of English as a minimum.
• Positive attitude and approach to work.
• Understanding of the importance of teamwork and working collaboratively.

Benefits

• Competitive salary.
• 28 days holiday per annum including bank holidays, increasing with long service.
• Complimentary hot meals, salad bar and unlimited beverages provided daily.
• Reference scheme – up to £500 per friend recommended.
• Annual complimentary night stays within our hotels.
• Preferential accommodation rates for all Edwardian Hotels for hospitality staff, their families and friends.
• Access to discount platform for popular stores and outlets.
• Auto enrolment into company pension scheme.
• Regular social events across all hotels.
• Annual company recognition events.
• Wellbeing champions.
• Access to company doctor for medical appointments and occupational health support.
• Online learning platform (Edwardian Academy).
• Opportunities for promotion and wide range of training programmes to support development.

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process.

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