Business Support Coordinator – Scheduling

Overview

Business Support Coordinator – Scheduling

Location: West Malling, Kent

Salary: Up to £28,500 per annum + Excellent Benefits

Our client is a leading Repairs and Maintenance business based in Wrotham. They are seeking a full-time, permanent Business Support Coordinator to join their team. The role provides high-quality service levels to customers and supports an internal team.

Responsibilities

• Maintain internal CRM and call logging systems with updated information
• Liaise with customers regarding reactive maintenance issues, and schedule contractors to complete work on time and within budget
• Support Project Managers with the production of quotes, placing subcontractor orders, purchasing, and ensuring all necessary access permits are obtained for jobs

Qualifications

• Excellent customer service, organisational and administration skills
• Excellent telephone manner, confidence, and enthusiasm
• Excellent IT skills
• Experience in multi-tasking and working to tight deadlines
• An excellent team player with experience in delivering high standards of customer service

Benefits

Hours: Monday to Friday 8am-5pm on-site at their office in Wrotham

Benefits include 25 days holiday plus bank holidays, with additional days at 3, 5, 10 and 15 years, a pension scheme, and healthcare.

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