Senior AI Solutions Architect – CX/ES Presales

Zendesk UK Ltd in Greater London is seeking an experienced professional to lead AI-driven Customer Experience solutions. The ideal candidate will have over 5 years of presales or solutions consulting experience in SaaS environments. Responsibilities include technical discovery, architecting solutions, and collaborating across functions to align with customer needs.

Candidates should possess a strong understanding of AI technologies and have excellent communication skills. This role requires a Bachelor’s degree or equivalent experience, along with a willingness to travel.

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