We are Hiring
We are seeking a highly organised and analytical Capacity Planning Coordinator to support the effective planning and optimisation of field resources in line with client forecasts and operational targets.
This is a 12 month FTC based in Selkirk, Scotland,
Working with CircetCircet Ireland & UK have built an ever growing portfolio of specialist services. As part of a global group, we are specialists in the deployment and maintenance of telecommunications and energy infrastructure, working with both major operators and local players across Ireland and the UK. We are driven to be innovative and proactive in delivering solutions that meet our clients’ expectations, while maintaining the highest standards of quality, safety, and integrity. Our success is built on teamwork, trust, and a strong commitment to our people. With over 4,000 employees across Ireland and the UK, we continue to bring people together to shape resilient, future proof infrastructure and deliver high quality services for our customers.
About the Role
This role is suited to candidates with strong Excel and data analysis experience, who are confident working with large data sets and translating insights into operational improvements. As a key member of the planning function, you will take ownership of planning processes, support performance improvements, and work collaboratively with operations, field teams, and stakeholders to drive efficiency and delivery.
Working closely with Capacity Planners and Operations teams, you will be responsible for coordinating resource planning activities, analysing performance data, and ensuring systems and processes are optimised to meet business and client requirements. You will play a key role in identifying inefficiencies, improving planning outputs, and ensuring consistent delivery against SLA and utilisation targets.
Responsibilities of Capacity Planning Coordinator
Planning & Coordination
- Coordinate daily planning activities to ensure effective resource allocation across field operations
- Optimise routes and schedules to maximise productivity while minimising travel time and cost
- Manage unplanned and emergency work, working closely with field teams to ensure coverage
- Set up and maintain planning calendars in line with operational parameters and capacity requirements
Performance Monitoring & Analysis
- Analyse daily performance reports and identify trends, risks, and improvement opportunities
- Monitor SLA performance, utilisation, and delivery against client forecasts
- Provide regular reporting and insights to Operations and key stakeholders
- Identify root causes of inefficiencies and support implementation of corrective actions
Systems, Processes & Continuous Improvement
- Maintain and update planning systems and ensure data accuracy across platforms
- Take ownership of planning processes and drive continuous improvement initiatives
- Work with IT and system providers to test and implement new tools, processes, and enhancements
- Raise and track system issues, ensuring timely resolution
Stakeholder & Team Collaboration
- Liaise with Field Teams, Service Centres, and stakeholders to resolve issues and improve performance
- Communicate effectively with engineers and operational colleagues to optimise planning outputs
- Support onboarding and development of junior planners or workforce optimisers where required
- Identify training needs and contribute to team capability development
Requirements
- Strong experience in data analysis and reporting, with advanced Excel capability
- Experience working in a planning, coordination, or operational support role
- Ability to analyse large data sets and translate insights into practical actions
- Strong organisational skills with the ability to prioritise and manage competing demands
- Excellent communication and stakeholder engagement skills
- High attention to detail and commitment to data accuracy
- Proactive, solution-oriented mindset with a focus on continuous improvement
Why work in Circet
- Be part of a company that encourages involvement, diversity and inclusion
- Be part of a company that nurtures excellence and develops leaders
- Be part of a company that encourages personal development and career progression through our further education programme, mentoring programme and pathway programme
- Be part of a company that is dedicated to making a difference through our Corporate Social Responsibility
Circet IRE & UK is an inclusive organisation and welcomes all applications. Our mission is to create a workforce that consists of individuals with talent, skills and potential across all areas of our business. We celebrate diversity and we are committed to creating an inclusive environment for all employees.
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