Maintenance Assistant

Maintenance Assistant

NHS AfC: Band 3

The University Hospitals of Leicester NHS Trust estates & Facilities is looking to recruit a Maintenance Assistant who has a strong understanding of building, electrical and plumbing maintenance.

This role provides support to the Maintenance Craftsperson and assists across all disciplines, working under the supervision of the Team Manager and the Maintenance Supervisor.

Main duties of the job

• Assist Maintenance Craftsperson (in all disciplines) as instructed by the Team Manager, working under the supervision of the Maintenance Craftsperson.
• Undertake unsupervised routine maintenance and minor repair work that does not require a fully qualified craftsman.
• Assist other trades as required by the Maintenance Supervisor.
• Use all relevant tools and equipment safely and effectively.
• Maintain workshops, stores, switch‑rooms, boiler‑house and plant‑rooms and surrounding areas clean and tidy as directed.
• Comply with statutory regulations including the Health and Safety at Work Act 1974.
• Work overtime at short notice when required to meet Trust needs.
• Assist higher skill grades on new work and reactive calls.
• Demonstrate basic knowledge of workshop safety practices.
• Undertake statutory planned, reactive maintenance tasks and inspections.
• Participate in training to maintain and develop skills in line with current and future service requirements.

Key results areas

• Carry out work in accordance with legislation, codes of practice and best practice guidance.
• Work safely observing Trust and departmental Health and Safety Policies and procedures.
• Use technology efficiently to meet Service Level Agreements and Key Performance Indicators.
• Communicate failures and non‑conformities to line manager.
• Act professionally when undertaking tasks in contact with patients, visitors and staff.
• Contribute to CAFM system development and ensure accurate record keeping.

Administration

• Control and transfer information systems including completion of all paperwork required (job dockets and timesheets).
• Participate in regular team briefings.
• Adhere to Trust policies and procedures pertinent to the role.
• Engage in the Trust Appraisal system and Personal Development planning.

Key working relationships

• Maintain good communications with members of Trust staff at all levels including nursing staff.
• Engage with all estates and facilities staff across disciplines.
• Collaborate with emergency services.

Person specification

Experience

• Basic understanding of construction, building engineering techniques.
• Good knowledge of tools and equipment used in maintenance activities.
• Experience working in a similar environment.
• Experience in an acute or non‑acute hospital environment.
• Working knowledge of Health and Safety.

Communication and relationship skills

• Good organisational skills and ability to address and develop solutions to problems.
• Good communication skills for effective working relationships throughout the organisation.
• Ability to work on own initiative and as part of a team.
• Organised approach to work.
• Evidence of good written and spoken communication skills.
• Negotiating, persuasive, motivational and reassurance skills.

Analytical and judgement skills

• IT / PC skills to operate various computer systems.
• Ability to understand and interpret work plans and drawings.
• Knowledge of specific planned maintenance software systems.

Skills

• Ability to cope with demanding and stressful scenarios.
• A dedicated and committed team leader.
• Flexible individual who can cope with new and changing demands.
• Excellent attention to detail.
• Approachable and tactful.
• Ability to work flexibly as needs arise.
• Responsive to learning new skills with further training.

Planning and organisation skills

• Ability to prioritise works and manage conflicting priorities.
• Experience of work planning.

Equality, diversity and inclusion

• Able to demonstrate a commitment and understanding of treating all individuals with dignity and respect appropriate to their individual needs.

Other requirements specific to the role

• Has ability to travel to other sites.
• Ability to work out of hours, evenings, weekends and bank holidays as needed.

Commitment to Trust values and behaviours

• Must be able to demonstrate behaviours consistent with the Trust’s values and behaviours.
• Evidence of related behaviour supporting the values.

Training & qualifications

• Good standard of general education.
• Ability to undertake training when necessary and learn new techniques.
• Qualification in a building, construction or engineering related subject.

Disclosures and additional requirements

• If successful, a Disclosure & Barring Service check will be required; the Trust will pay for the initial check and the cost will be deducted from salary over the first three months.
• All statutory security and health risk assessments will be completed as part of the pre‑employment process.

Equal Opportunities Statement

UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from people from all backgrounds who match our job criteria.

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