*GP ASSISTANT * GREAT OPPORTUNITY * NOTTINGHAM * £ £ + FULL BENS

Job Opportunity

We have a great opportunity for a GP assistant to join a forward‑thinking service in Nottingham. You will be working within a fantastic team that offers a wide range of benefits.

Responsibilities

• Assist the GP/clinical team by liaising with outside agencies (e.g., call on‑call doctors for advice or admission arrangements).
• Perform administrative components of clinical audits, working with the Lead GP to ensure completion and dissemination of results.
• Support clinical compliance and governance alongside the practice team.
• Carry out basic clinical duties such as monitoring blood pressure, body temperature, dipping urine, ECGs, phlebotomy, immunisations and wound care.
• Organise clinical post, prioritise for GP/clinical team, and signpost to other staff (e.g., clinical pharmacist).
• Extract information from clinical letters for coding and add to notes according to agreed protocols.
• Review laboratory results and act in accordance with agreed protocols.
• Arrange appointments, referrals, tests and follow‑up appointments for patients.
• Proactively contact patients to arrange appointments or follow‑ups.
• Complete basic forms and core elements for GP approval and sign‑off (e.g., insurance, mortgage, benefits agency forms).
• Attend and contribute to various internal and external meetings as requested.
• Ensure good working relationships with clinical and non‑clinical staff and report any problems to the relevant person.

Qualifications

• Reception or customer care experience (essential).
• Excellent communication skills, both spoken and written.
• Well presented.
• PC skills – basic Word, Excel and e‑mail.
• Ability to work within processes/procedures.
• Personable, polite and patient, with empathy for patients who may be anxious or difficult.
• Ability to remain calm in fraught circumstances.
• Maintain confidentiality and data security.
• Apply common sense when dealing with non‑standard situations.
• Adaptable and comfortable dealing with changing priorities.
• Flexible to work different shifts as required by business needs.
• Team player.
• Understanding of confidentiality and ability to use own judgment.

Benefits

• Pay rates above the national or London Living Wage – minimum £11 per hour nationally and £12.05 in London (2023).
• 27 days holiday a year (plus bank holidays) minimum for full‑time staff.
• NHS Pension scheme.
• Annual pay review for all staff; comprehensive induction programme.
• Continuous training and development.
• Other benefits such as discount cards, cycle‑to‑work schemes, travel season‑ticket loans and employee wellbeing services.

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